Contact form: please read this before submitting the form
The call centre of the Foreign Affairs crisis centre can be reached on +32 (0)2 501 4000 from 8 a.m. to 8 p.m. on weekdays and from 10 a.m. to 6 p.m. on weekends and public holidays. We emphasize that this number is strictly reserved for emergency situations abroad.
If our call center can't answer you right away, please send us your question by private message here on Facebook. We will be available every day from 7am to midnight (Belgian time) to answer your questions.
For any question on measures taken against the coronavirus in Belgium, connect to info-coronavirus.be or call 0800/14689.
Federal Public Service (FPS) Foreign Affairs, External Trade and Development Cooperation receives a great many e-mails, all of which are read with care. By using the form below, you can help us answer your queries as efficiently as possible.
Remember: you can find a lot of information on the topics below here on this website, perhaps even the exact answer to your question. For example:
So please start by taking a close look at all the information related to your question available here on the site.
Any questions that do not fall under the purview of FPS Foreign Affairs will be forwarded to the relevant department wherever possible.
If you are not looking for information, but if you just wish to file a complaint about our services, please click here on the “complaint form”. This form will provide us with all the relevant information to handle your complaint quickly and properly.
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