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Coronavirus (COVID-19)

You can find important information about travel during the Covid-19 pandemic on the homepage of this website.

The call centre of the Foreign Affairs crisis centre can be reached at +32 (0)2 501 4000 on weekdays from 9 a.m. to 5 p.m. (Belgian time). We emphasize that this number is strictly reserved for emergency situations abroad. The call center is closed during weekends and on holidays and bridge days.

For any question on measures taken against the coronavirus in Belgium, connect to or call 0800/14689.


Federal Public Service (FPS) Foreign Affairs, External Trade and Development Cooperation receives a great many e-mails, all of which are read with care. By using the form below, you can help us answer your queries as efficiently as possible. 

Remember: you can find a lot of information on the topics below here on this website, perhaps even the exact answer to your question. For example:

So please start by taking a close look at all the information related to your question available here on the site.

Any questions that do not fall under the purview of FPS Foreign Affairs will be forwarded to the relevant department wherever possible.


  • Do you live abroad and have a question about services and documents for Belgians abroad? Then please first consult the website of the local Belgian embassy or consulate. This website will provide answers taking into account how things work in the particular country where you are living. If you still have a question, then please contact the embassy or consulate directly. Website and contact details for the embassies and consulates are displayed on this page.
  • Please complete only one question per form. If you have a number of questions then please complete a new form for each. We appreciate that this may be rather cumbersome, however, it allows us to send each individual question quickly and easily to the appropriate department.

If you are not looking for information, but if you just wish to file a complaint about our services, please click here on the “complaint form”. This form will provide us with all the relevant information to handle your complaint quickly and properly.

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