Address and opening hours

 

Address

FPS Foreign Affairs, Foreign Trade and Development Cooperation
rue des Petits Carmes / Karmelietenstraat 15 1000 Brussels, Belgium

General phone number: +32 (0)2 501 81 11

For questions related to civil affairs:
every working day from 8:00 to 17:00: + 32 (0) 2 501 32 00

For questions from municipalities regarding passports and BELPAS:
every working day from 8:00 to 17:00: + 32 (0) 2 501 31 97. Or pas@diplobel.fed.be or passeport@diplobel.fed.be

 
Public transport

  • Train: railway station Bruxelles Central - Brussel Centraal
  • Tram: 92 and 94 (Place Royale - Koningsplein)
  • Metro: lines 2 and 6 (Porte de Namur - Naamsepoort)
  • Bus: lines 27, 38, 71 or 95 (Place Royale - Koningsplein); lines 34, 54, 71 or 80 (Porte de Namur - Naamsepoort)

 
Route

Follow the signs to central Brussels and take the Petite Ceinture/Kleine Ring, exit Porte de Namur/Naamsepoort.



 

Opening hours

FPS Foreign Affairs is open to the public every weekday from 9 a.m. to 5 p.m. You will need to make an appointment if you wish to visit at other times.

Please note that some services (such as legalisation, passports, Protocol etc.) have different opening hours. See below.

 Video-surveillance policy (PDF, 112.05 KB)


Opening hours of specific services

Some services are only open to the public at specific times (i.e. not all day):

 
Consular information

For the legalisation of documents, you can turn to our office window of the legalisation department situated in the Rue des Petits Carmes / Karmelietenstraat 27, 1000 Brussels. Opening hours: from 9 a.m. to 12.00 p.m. (by appointment only). Make an appointment here.

The window of our department Special Passports is situated in the Rue des Petits Carmes / Karmelietenstraat  15, 1000 Brussels; opening hours: only by appointment.
 

Opening times of the reception desk at the Protocol Directorate

The counter of the Protocol Directorate - Kleine Zavel/Petit Sablon 8, 1000 Brussels - is open twice a week, on Wednesdays and Fridays (from 9 am to noon). It is only possible to collect identity cards at the reception desk during opening hours. Wearing a mouth mask is mandatory.
 

Dispatching Office: 23 rue des Petits Carmes / Karmelietenstraat 

  • Delivery of parcels and letters for departments at the Central Office: every weekday from 8 a.m. to 4 p.m.
  • Delivery of goods by suppliers: every weekday from 8 a.m. to 3.30 p.m.
  • Delivery of parcels and letters for the diplomatic pouch: Thursdays from 9 a.m. to 2 p.m., other weekdays from 9 a.m. to 12 noon

 
Medical Centre

As from 1 February 2007, the medical centre is longer be open to the public for yellow fever and meningitis vaccinations. It however continues to give general medical travel advice on +32.2.501.35.24 and +32.2.501.35.25.

 
Other services: 15 rue des Petits Carmes / Karmelietenstraat 


Services available to the public by appointment only

  • Press Office (accreditation of foreign journalists)
  • Protocol Office
  • Interministerial Committee for the Reception of International Organisations: tel. 02.541.65.61
  • Office for Information, Prevention and Assistance (aid to victims or individuals who enjoy special status, such as diplomats and international civil servants).


Reception desks

  • Reception desk at 15 Rue des Petits Carmes / Karmelietenstraat: every weekday from 7.30 a.m. to 7 p.m.
  • Reception desk at 8 Petit Sablon / Kleine Zavel (Protocol): Monday, Wednesday and Friday morning from 9:00 to 12:00.