Address
Federal Public Service (FPS) Foreign Affairs, Foreign Trade and Development Cooperation
Rue des Petits Carmes / Karmelietenstraat 15,
1000 Brussels,
Belgium
General phone number: +32 (0)2 501 81 11
Assistance abroad and passport: +32 (0)2 501 32 00 (every working day from 9am to 5pm)
Civil status, nationality, visa applications and legalisations: by e-mail via the appropriate addresses for the services
Our services and counters will be closed from 25 to 31 December.
Specific services
Opening hours
FPS Foreign Affairs is open to the public every weekday from 9 a.m. to 5 p.m. You will need to make an appointment if you wish to visit at other times.
Please note that some services, such as legalisation, passports, Protocol, etcetera, have different opening hours, which you can consult below.
Opening hours of specific services
Some services are only open to the public at specific times (i.e. not all day):
Legalisation of documents
For the legalisation of documents, you can turn to our office window of the legalisation department situated in the Rue des Petits Carmes / Karmelietenstraat 27, 1000 Brussels. Opening hours: from 9 a.m. to 12.00 p.m. (by appointment only). You can only make an appointment via the link.
Opening times of the reception desk at the Protocol Directorate
The counter of the Protocol Directorate - Kleine Zavel/Petit Sablon 8, 1000 Brussels - is open three times a week, on Monday, Wednesday and Friday, from 9 am to noon. It is only possible to collect identity cards at the reception desk during opening hours.
Dispatching Office (23 rue des Petits Carmes / Karmelietenstraat)
- delivery of parcels and correspondence for the departments of the Central Office and the diplomatic pouch: every working day from 8.30 a.m. to 4 p.m.;
- for larger deliveries, please arrive no later than 3.30 p.m.
Medical Centre
As from 1 February 2007, the medical centre is longer be open to the public for yellow fever and meningitis vaccinations. It however continues to give general medical travel advice on (+32) 2 501 35 23 and (+32) 2 501 42 39..
Other services (15 rue des Petits Carmes / Karmelietenstraat)
Services available to the public by appointment only
These services are only accessible to the public by appointment:
- Press Office (accreditation of foreign journalists);
- Protocol Office;
- Interministerial Committee for the Reception of International Organisations: tel. 02.541.65.61
- Office for Information, Prevention and Assistance (aid to victims or individuals who enjoy special status, such as diplomats and international civil servants).
Reception desks
You can contact the following reception desks:
- reception desk at 15 Rue des Petits Carmes / Karmelietenstraat: every weekday from 7.30 a.m. to 7 p.m.;
- reception desk at 8 Petit Sablon / Kleine Zavel (Protocol): Monday, Wednesday and Friday morning from 9:00 to 12:00.
Press
The spokespersons for Foreign Affairs are in charge of all press contacts. They can be reached on the general number of FPS Foreign Affairs (+32 2 501 81 11) or on one of the numbers here below.
David Jordens
Tel.: +32 2 501 80 50
GSM: +32 477 40 32 12
david.jordens@diplobel.fed.be
Pierre Steverlynck
Tel.: +32 2 501 44 16
GSM: +32 471 44 06 04
pierre.steverlynck@diplobel.fed.be
Florinda Baleci
Tel.: +32 2 501 84 29
GSM: +32 478 92 09 37
florinda.baleci@diplobel.fed.be